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Scam Alert
With the explosion of male enhancement
products in recent years, there have been numerous attempts by dishonest
storefronts and marketers to take advantage of consumers. The fact that
most products are sold on the internet makes scams twice as prevalent
for Male Enhancement and Sexual Performance products.
This section of our web site has been
designed to give consumers information about frauds and potentially
fraudulent marketers currently circulating on the internet.
If you suspect you have been defrauded, we
ask that you please contact us.
Alert #1 - Alzare - August 24, 2003
Recent consumer emails have alerted us to a potential situation with
a male enhancement product known as Alzare. Alzare customers have
emailed us advising that after ordering Alzare, they have not received
their orders. Those customers that did receive their orders are advising
that, although they pay over $10 in shipping and handling fees when they
purchase, their orders are shipped via the US Postal Service regular 1st
class mail. Although the USPS is good about getting the packages
delivered within about 5 days once post marked, the issue that consumers
have complained about is that it takes anywhere from 3 - 5 weeks to
receive their package. Online Consumer Reports placed on order for 1
bottle of Alzare on August 9, 2003 to verify the legitimacy of the
complaints. After multiple attempted contacts to Alzare customer service
email and telephone, we have yet to receive this product in the mail.
Alert #2 - Stamina RX - June 20, 2003
The FDA has issued a warning to consumers of products manufactured
by NVE, inc. Do not purchase StaminaRX, Stamina RX for Women or Sigra.
According to FDA investigation, this company has been adding a
prescription drug medication to supplements that could be potentially
hazardous to consumers' health.
Click Here for the FDA Alert
Alert #3 - Automatic Re-billing - July
15, 2003
Savvy consumers need to keep a watchful eye out for web-based
companies that automatically charge unauthorized payments for products
to their credit cards. In the most common scheme, a consumer purchases a
"Trial" or "Free" supply of a product and simply pay the shipping and
handling to have it delivered. Unbeknownst to the consumer, the company
automatically re-bills the customer's credit card within 3 weeks of the
original purchase. Unscrupulous companies then charge clients high
prices (some up to $79.95 for a bottle of male enhancement), along with
a shipping cost and sales tax. Usually, the unsuspecting consumer, who
thought they were receiving an initial supply to try the product out,
finds that they end up paying $100.00 or more in the end for a product
that is listed on the company's website for $49.95. In many cases, the
customer has no recourse against the company, as the "re-billing'
disclaimer is hidden deep within the the 'terms and conditions' that the
customer signed off on at the time of purchase.
Alert #4 - Reselling of Customer
Information - March 17, 2003
Recent consumer emails have are indicating that some online male
enhancement companies have been reselling customer information such as
names, addresses, phone numbers and prevalently, email addresses. As
accusations such as these are very hard to prove in the tangled web
known as the internet, we are unable to disclose company names that are
suspect of doing this. If you believe your privacy rights have been
violated, you can contact the FTC at
www.ftc.gov to file a complaint. One solution to the email issue is
to open a free email account with a popular service like hotmail, and
use only this email when making online purchases. Do not give out your
personal email address and it may help to prevent some of the spam that
may be making its' way into your inbox.
Alert #5 - Longitude Pills - October 15,
2002
FTC (Federal Trade Commission) investigators have seized the assets
of Scottsdale, AZ based CP Direct, Inc. The FTC has charged that
this company knowingly committed multiple crimes against consumers
including unauthorized monthly rebilling of customer credit cards as
well as making exaggerated claims about their product 'Longitude' which
was purported to be able to increase cell growth within the male penis.
In addition, CP Direct violated guarantees made to customers by not
refunding funds in the event of the product not working.
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